Interpersonal Communication: Definition, Concepts, Types, and Effective Theories.
Interpersonal communication is also called interpersonal communication, which refers to the individual's use of certain language, text or body movements, facial expressions, etc. It means the expression of a seed channel information is transmitted to other individuals' processes.
Sociology defines interpersonal relationships as a kind of social relationship established by people in the process of production or life activities. Psychology defines interpersonal relationships as the direct psychological connection established by people in communication.
The general term for the relationship between people, also known as "interpersonal communication", including family relationship, friend relationship, student (student) relationship, teacher-student relationship, employment relationship, comrade-in-arms relationship, colleagues, and the relationship between leaders and leaders Wait.
Humans are social animals, and each individual has his own unique thoughts, backgrounds, attitudes, personalities, behavioral patterns, and values. However, interpersonal relationships have a great influence on everyone’s emotions, life, and work, and even affect the organization’s atmosphere and organization. Communication, organizational operations, organizational efficiency, and the relationship between individuals and organizations have a great impact.
Interpersonal Communication: Definition, Concepts, Types and Effective Theories
Interpersonal Communication Definition.
1. What is interpersonal communication?
The happiness of life is the happiness of human relationships, and the success of life is the success of interpersonal communication. What is interpersonal communication? Carnegie, a famous master of success studies, thinks: "communication is synchronization. Everyone has a unique place, and communication requires him to be consistent with others".Interpersonal communication refers to a meaningful interactive process.
It has three important concepts:
(1) Interpersonal communication is a process
Interpersonal communication in a period of time is a series of purposeful behavior. Interpersonal communication is a kind of process, such as chatting with your relatives after dinner, or chatting with your friends on the phone, or even using the Internet to talk with netizens in the chat room, and talking with your leader in charge. These belong to interpersonal communication.
(2) The focus of interpersonal communication is "meaningful"
The focus of interpersonal communication is a meaningful communication process. In the process of communication, what does its content show? Its intention is to convey the reason, is "why"? And the value of its importance corresponds to how important is this communication?
(3) Interpersonal communication is interaction.
Interpersonal communication is interactive because meaning occurs in the original message and response to the message between two participants. The communication process takes place in the transmission and reception of messages between different people, and it is conducted through the perceptual channels that will be interfered with by noise. Before communication, we can't predict the results of communication and interaction.
For example, the child asked his parents for money and said, "I have no money, can you give me 200 Dollars of pocket money? “At this time, before the two parties have interacted, they cannot know what the result is. It may agree or disagree, and there are many differences in tone and attitude in the result of agreeing or disagree.
2. Basic skills of dealing with interpersonal relationship
Building a harmonious and comfortable interpersonal network is the key to your success.
Interpersonal communication concepts
For people in the workplace such as the battlefield, if you do not have some survival skills in the workplace, it is difficult to stand in the workplace. Since the workplace is bound to participate in social interaction, the scope of social interaction has a lot to do with everyone's career, hobbies, lifestyle, and geographical location.
If you are in a bad mood, you are likely to say goodbye to your boss. Do you know what interpersonal skills are? Let's go to learn interpersonal psychology with me.
Types of interpersonal communication.
Interpersonal skills 12 rules let you go smoothly.
Step 1: clear the meaning of life and the goal of all one's life
Why do you work so hard? Because you have to live up to your conscience. If you want to become a master of interpersonal relationships, you must first confirm your values; if you can't even understand this, it's difficult to see through the meaning of life, let alone the sense of achievement.
Step 2: list five major achievements so far
Those who know each other are also wise; those who know themselves are great wise.
Step 3: understand what expertise and resources you have that others urgently need.
Everybody is good at something. No matter your expertise comes from professional training or amateur exploration, it can be transformed into a strong "momentum of interpersonal relationship". Don't belittle yourself.
Step 4: Farewell to the days of lone Rangers
Do you want to compete for first place in science and technology like primary school students? Don't be silly, there are only team achievements, no personal achievements, so there is no so-called "first place". Farewell to the life of the lone ranger, your life will change from black and white to color and start anew.
Step 5: build self-confidence and help others
Everyone has the ability to transform the world, and you are no exception. Take part in more activities to help others and yourself.
Step 6: draw up short-term and long-term goals, review and revise them regularly
Is the work plan book useful? Yes, at least one person can develop the heat for three minutes. Setting goals can not only motivate you but also let others know what you need.
As long as you are diligent in communicating with others, your friends will naturally know what difficulties you have, and then help you realize your dreams as soon as possible through the network of interpersonal relationships.
Step 7: draw a "network diagram" of interpersonal relationships to show your diversity and depth in this resource.
The characteristic of interpersonal networks is that every member is the boss. If you can keep the latest version of the interpersonal relationship map, it's not hard to know how to make good use of your interpersonal resources at this moment with yourself as the leading role.
Tip 8: Introduce yourself in a professional way
In many cases, the external image you show is more important than your real ability.
Step 9: Introduce yourself in a simple, appropriate and ingenious way
No matter what kind of social occasion you are in, the first lesson to expand your interpersonal relationship is to learn how to introduce yourself. Try to win by surprise. Let the other party remember you firmly, and remember the positive image.
Step 10: Open the box skillfully
Why do we often miss a lot of popular opportunities? It's because we often use those prime times to rack our brains, but we still can't squeeze out a proper opening line. Whether it is active or passive to open the box can be handy.
Once you can reach this level, no matter you are left in any situation, you will be able to quickly enter the situation, expand your popularity at will, and create one excellent development opportunity after another for yourself in life and career.
Step 11: Introduce yourself again if necessary
If someone comes up to greet you, it must be a big shot. Practice "condescending" more often and introduce yourself more often. The wider and smoother your interpersonal channels will be.
Step 12: See them clearly and remember their names
People don't really care how much you know about them, but they do care if you listen carefully.
Seven psychology of interpersonal communication are annoying
Interpersonal communication 7 conditions are annoying.
1. Inferiority complex
Some people tend to have a sense of inferiority, even look down on themselves, lack self-confidence, the courage to do things, timidity, echoing, no own ideas. If this kind of psychology is not overcome, it will wear away people's unique personalities.
It is mainly seen in people who are not deeply involved in the world, have shallow experience, are introverted, and are not good at words. Because of their cowardice, they dare not express what they think is right in social intercourse after careful consideration. This kind of psychology can also be observed by others. As a result, they have opinions on themselves and are unwilling to be good friends.
Some people tend to look at each other with distrust when they are socializing or trusting their friends. They are suspicious without any reason. They try to catch up with others and gossip. For example, some people trust their friends and ask others what they say when they do things. As a result, the relationship between friends is affected.
4. Reverse Psychology
Some people always like to argue with others to show that they are unconventional. If you say yes, I think it's bad. If you say yes, I say it's wrong, which makes others resent themselves.
5. Playing psychology
Some people regard making friends as an act of chance. They are always ready to deal with different situations. They love to brag and say beautiful things. When they meet someone, they will say how deep they are in contact with someone. This kind of interpersonal communication is only superficial, so there is no deep friendship.
6. Greedy psychology
Some people think that the purpose of making friends is to "make use of each other". Only when they see friends who are useful to them and can bring benefits to them, can they communicate with each other. Moreover, they often "tear down bridges through rivers". This kind of greed for money and profit, with other people's bad psychology, will make their own personality damaged.
Some people are indifferent to all kinds of things as long as they have nothing to do with themselves, or mistakenly think that sharp words and aloof attitude are "personality", which makes others dare not approach themselves, thus losing some friends.
In fact, no matter what kind of social situation you are in, the first lesson to expand your interpersonal relationship is to learn how to introduce yourself. Try to win by surprise. Let the other party remember you firmly, and remember the positive image. In addition, the above 7 kinds of mentality are not allowed!
Communication skills in interpersonal communication in the workplace
There are many and many people of all kinds in the workplace. Everyone wants to use their talents and win the upper position. However, when there are many people, it is necessary to communicate and cooperate in order to complete their work or to deal with interpersonal relationships. Only through effective communication can we spend working hours. So how do become a good communicator in the office?
Here are 5 rules for effective communication between people in the workplace:
Rule 1: don't communicate your emotions
The prerequisite for effective communication is a harmonious atmosphere. Emotional communication often has no good words, neither clear nor unclear. Especially in emotions, it's easy to be impulsive and irrational, such as:
quarrelsome couples, hostile parents and children, long-standing superiors and subordinates, In particular, we can't make emotional and impulsive "decisions" in our emotions, which is easy to make things irreparable and regret!
Irrationality is only for the sake of dispute, and there will be no result, let alone good results. Therefore, this kind of communication is useless. In particular, when there is a communication crisis, dealing with it with emotion, not only can't lift the alarm but also will fuel the fire.
Rule 2: Open communication and communication
This is a very important link in dealing with the communication crisis. Concealing, insincere, and even provocative actions among people will seriously damage the working atmosphere of the team, hinder the normal communication among team members, and ultimately lead to the failure of the project or enterprise operation.
Communication plays a key role in teamwork. Research shows that 80% of team members' work efficiency comes from good communication.
Rule 3: Grasp your role and position
Communication is not a person's self-talk. There are two dimensions of communication. One is the sender of information; the other is the receiver of information. You come and go, and the roles change with each other, and the information is transmitted repeatedly.
The two dimensions should be equal, and each party must have full "communication right"; the two dimensions should be harmonious, and each party has the right to put forward its own "communication" opinions; the two dimensions should be interactive and reach consensus in the continuous transmission and consultation of information.
In particular, new employees in the workplace should remember that communication is not listening, silent, or eloquent. Communication is always an equal and harmonious interaction between the two dimensions. The key to the success of communication is to grasp the role and orientation of oneself and the dimension and scale of communication.
Rule 4: Find the right time and space
If you disagree with your boss's decision, saying what you think in public or expressing your anger in a highly worded email is the worst behavior.
To make sure you choose the right time, it's not a good idea to challenge your boss at a meeting. Of course, you can't break into your boss's office, but you should ask for a private interview with your boss. Face-to-face communication is a better way, even if you think it may cause great emotional ups and downs, you can't communicate by email.
Rule 5: The way of communication cannot be the same
Everyone has an inherent communication habit or style or preference. Therefore, how many ways do you have to communicate with the "unable to communicate" person? It's unrealistic to make your language understood by all the people in the world.
For example, in a foreign enterprise, you often need to communicate in English. If you use your own sentences to communicate with others and they can't understand you, then you need to express it in a different way, otherwise, they will never understand you.
Psychological Interpretation: focus on yourself, change your way of communication, and try to communicate in different ways. We can change ourselves, but not others, unless "others" are willing to change. The problem is ice, the communication is fire. Only communication can release ice and solve problems.
Interpersonal Communication in the Future World (video)
Celine Fitzgerald | TEDxCarletonUniversity |
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